Mercury Marine CSI Service Awards

Mercury Marine has presented Stevens Marine with its prestigious Service Customer Satisfaction Index (CSI) Award again this year!

Mercury Marine’s Service CSI Program represents consumer satisfaction after having service work done on their Mercury outboard or MerCruiser. We have won the Service CSI Award for providing great customer service based on the responses of customers who had warranty work performed during the past year. To be eligible for the Service CSI Award, a dealer must maintain a score of 94 or better out of 100 in the Service CSI survey. These surveys ask consumers to rate their overall service satisfaction with the dealership as well as specify if they would revisit the dealership again in the future. We strive to provide highest level of customer service. Thank you to all of our customers for voting for us! We appreciate you!